Digital Mailroom for Facilities
Transform the cost, speed, simplicity, and security of mailroom operations with AI-driven digital mailroom services.
Why Digital Mailroom?
Digitize and distribute inbound documents quickly, securely, and reliably to the teams and individuals who need them, empowering people to work better and revolutionizing mailroom operations.
Modernize your mailroom into a centralized hub for document intake and processing. Drive digital transformation throughout the organization.
Automate mailroom operations
Reduce document processing costs
Accelerate document distribution
Ensure security and compliance
Support remote and hybrid teams
Increase mailroom efficiency and cut costs
Automate mailroom operations
Reduce manual effort and cost of physical document handling, scanning, indexing, transportation, forwarding, and storage. Leverage intelligent automation to automatically classify, sort, index and digitally distribute incoming documents. Store digitally to reduce physical storage costs, and accelerate shredding where possible.
Streamline mailroom requests
Save time and reduce effort by enabling mailroom teams and mail recipients to communicate efficiently on commonly required actions, including “Open and scan”, “Rescan”, “Hold for pickup”, and “Deliver physical document”.
Manage document security, retention and lifecycle
Track end-to-end document lifecycle
Automate the tracking of each stage of document processing. Access full metrics on document volumes, processing times, SLA achievement, document status, etc. Manage document retention schedules.
Ensure document and information security
Apply robust and granular controls to ensure documents can only be viewed by employees or members of designated teams. Encrypt documents during both transmission and storage and protect against data breaches. Generate a full audit trail of document interactions and data changes throughout the document lifecycle.
Support remote and hybrid teams
Support document workflow for distributed teams
Allow remote and hybrid team members to securely access, process, and collaborate on documents from anywhere and at any time. Maintain fast and efficient mailroom communications with anyone in the business, no matter where they are.
Control remote access
Implement robot and granular controls to ensure that only authorized personnel can access, modify, or share distributed documents. Avoid the risks of accidental or fraudulent loss due to scan-to-email or forward-over-email usage.
What our customers say
FAQs
Yes, but because every organization has unique needs a digital mailroom solution needs to be flexible enough to allow customization that’s easy and fast to do. Ondox is a solution specifically created to meet digital mailroom needs, so all common customizations are already available as simple configuration options.
Built-in configuration features of Ondox digital mailroom solutions allow managers, without coding or an IT project, to manage team membership and permissions, configure document and case types, make pre-built actions available to teams, set SLA standards, customize dashboards, and more.
A digital mailroom transforms your whole enterprise, not only the mailroom. By delivering incoming documents in digital format quickly to teams and individuals at their point of need, it not only improves mail processing but also helps drive the digital transformation of downstream processes currently completed manually.
It streamlines the handling and processing of incoming documents, transforming the mailroom by reducing the manual tasks associated with physical mail and paperwork. This results in improved efficiency across all mailroom operations.
Additionally, automation features within a digital mailroom help route documents to the right departments or individuals, ensuring that critical information reaches its destination promptly. This can be particularly valuable in time-sensitive operational tasks.
Moreover, digital mailrooms enhance the security and privacy of sensitive operational documents, protecting them from physical mishandling or unauthorized access.
A digital mailroom optimizes operational processes by increasing efficiency, reducing manual labor, improving document handling, and ensuring the security of operational data.
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