The AI-driven
Digital Mailroom
Digital mailroom software for the enterprise.
Apply ChatGPT and other AI.
Transform your whole company, not just your mailroom.
Trusted by Leading Organizations
Why Ondox?
Ondox digital mailroom applies OpenAI ChatGPT, Anthropic Claude, and other AI to accelerate the distribution and processing of incoming documents.
Ondox transforms your whole company, not just your mailroom. It delivers speed, simplicity, security, and scalability that traditional mailroom operations and other digital mailroom solutions cannot provide.
Speed
Leverage AI to accelerate document flow into and through your organization.
Ondox is your AI-driven team member, understanding, distributing, and processing incoming mail faster than a human team-member can.
Ondox uses OpenAI ChatGPT, Anthropic Claude, and other AI to accurately understand, sort, and distribute inbound mail, radically reducing the need for human intervention. Reach in-office, remote, and hybrid teams instantly and allow mail recipients to process mail faster.
Ondox leverages Generative AI to help your decision-makers quickly understand and interpret inbound mail and documents. Respond faster to customers. Make better decisions sooner. Fast-track downstream business processes, not just your mailroom.
Simplicity
Get started easily and boost your team productivity on day one.
Ondox is available as a cloud-based SaaS solution, so you get started quickly and without disruption to current systems. Use built-in Ondox tools to configure and adapt mail distribution rules, team membership, access permissions, and SLAs easily – no complex IT project is required.
Instantly empower mailroom teams and mail recipients for greater productivity with Ondox’s pre-built document flows and ready-made action menus. Immediately gain insights into your digital mailroom operations through comprehensive Ondox dashboards and reporting.
Security
Reduce risk of loss, damage or fraud. Meet information security requirements.
Maintain control of documents from receipt to disposal with full document lifecycle management. Ondox reduces the danger of document loss, fraud, or damage and eliminates the risks of email-based document distribution and forwarding.
Ondox enforces robust access controls, encryption, and audit trails to safeguard your documents and data effectively and help ensure compliance with GDPR, SOC2, and other regulatory requirements.
Scalability
Scale effortlessly from single departments to an entire global enterprise.
Ondox is enterprise-ready. Architected for scale and ecosystem integration, Ondox serves any number of people, any volume of documents, and can integrate easily with your current systems.
Ondox digital mailroom solutions can be implemented for use in a single department or deployed across a global enterprise. For any scope of deployment, Ondox provides resilient mailroom automation without loss of security or performance.
Benefits
Ondox applies AI to transform mailroom operations, accelerate business processes, respond faster to customers, increase productivity, cut costs, and achieve green goals.
Exploit ChatGPT, Claude, and other AI to expedite all customer-related business processes by accurately and efficiently digitizing, understanding, routing, and distributing incoming mail items to the teams and individuals who need them. Use Ondox for intra-office mail too, so mail moves faster and more securely into and throughout the organisation. Augment your teams with Ondox’s GenAI-driven document assistant, providing your people with quick understanding of vital documents so they act faster and make business decisions sooner. Respond more promptly to customer needs in business processes driven by inbound documents, including customer onboarding, financial administration, claims, incident management, service provision, case management, and more.
Ondox applies machine learning AI and generative AI from OpenAI ChatGPT, Anthoropic Claude and others, to reduce time spent understanding, sorting, and routing incoming documents, whether it’s physical mail, email attachments, portal uploads or inbound faxes. Eliminate errors caused by manual mail handling and simplify quick action by mailroom teams in response to rescan, re-route, hold for pick up, and other requests from mail recipients. Ondox’s GenAI-driven document assistant acts as a new smart team member, multiplying team productivity in the downstream business processes. Ondox AI empowers your workforce and transforms its capacity to process documents. Fast-track mail processing and liberate team time for additional high-value tasks.
Ondox Service Tiers
Ondox offers multiple service tiers, allowing organizations to choose the right level of automation and support based on their specific document processing requirements. Whether you’re seeking a basic solution or an advanced, fully customized approach, Ondox’s service tiers ensure seamless integration and optimal performance at every stage.
What our customers say
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Extend your knowledge
Digital
Mailroom
A digital mailroom accelerates the distribution and processing of incoming documents.
Intelligent Document Processing (IDP)
IDP uses AI and automation to extract and process information from documents.Business Process Automation (BPA)
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