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Digital Mailroom for the Enterprise

AI-driven digital mailroom software that transforms your whole company, not just your mailroom.

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1m+ People using Ondox
100m+ Documents processed
98% Customer retention

Trusted by Leading Organizations

Why Ondox?

Ondox digital mailroom applies AI to accelerate the distribution and processing of incoming documents.

Ondox transforms your whole company, not just your mailroom. It delivers speed, simplicity, security, and scalability that traditional mailroom operations and other digital mailroom solutions cannot provide.


Organizations use Ondox to transform mailroom operations, accelerate business processes, respond faster to customers, increase productivity, cut costs, and achieve green goals.

Expedite all customer-related business processes by accurately and efficiently digitizing, routing, and distributing incoming mail to the teams and individuals who need it. Use Ondox for intra-office mail too, so mail moves faster and more securely into and throughout the organisation. Enable your people with quick access to vital documents so they can respond more promptly to customer needs in business processes driven by inbound documents, including customer onboarding, financial administration, claims, incident management, service provision, case management, and more.

Reduce time spent sorting and routing incoming documents, whether it’s physical mail, email attachments, portal uploads or inbound faxes. Eliminate errors caused by manual mail handling and simplify quick action by mailroom teams in response to rescan, re-route, hold for pick up, and other requests from mail recipients. Enable mail recipients to rapidly process all inbound documents with simple-to-use, prebuilt productivity tools. Empower your workforce and transform its capacity to process documents. Fast-track mail processing and liberate team time for additional high-value tasks.

Reduce manual labour, decrease document storage requirements, minimize physical document transportation, cut paper, and lower costs. By standardizing and automating mailroom operations and streamlining the distribution and processing of all incoming documents, the Ondox digital mailroom solution lowers costs of operation across the whole enterprise, not only in the mailroom.
Replace error-prone and unsafe paper-based and email-based document processing with secure digital mail flows. Provide access only to authorized people and prevent accidental or fraudulent distribution to anyone else. Replace risky scan-to-email and forward-by-email practices with safe and efficient communication in a controlled environment. Reduce the risk of financial and reputational loss with a digital mailroom solution developed with ISO discipline and deliverable in compliance to SOC2 and other standards.
Ondox digital mailroom solutions support eco-friendly practices by reducing paper consumption and carbon footprint. Ondox radically reduces paper flow, enables paper shredding to be done sooner, and helps reduce the energy impact of paper storage and transportation. But it’s not all about paper. By delivering documents digitally to anyone who needs them, wherever they are, Ondox helps reduce the carbon footprint of commuters newly enabled for remote working.
Respond Faster to Customers
Increase Team Productivity
Cut Costs of Operation
Ensure Security and Compliance
Meet Sustainability Goals

What our customers say

For inbound paper mail and email attachments, Ondox automates document processing and provides digital access to all our teams. That digital transformation helps us respond faster to customers and cut time and cost from operations.
VP Digital Services, Insurance Leader
The Ondox digital mailroom solution has helped us drive digital transformation across the supply chain.
IT Director, Transportation Leader
Ondox has delivered digital transformation to our customer interactions, across multiple use cases and business units.
Transformation, Global Asset Manager
For our highly distributed office network and our large workforce of hybrid and at-home workers, Ondox is an invaluable mail processing and distribution solution.
Director of Facilities and Operations, Telco Leader
Inbound paper-based documents used to slow down the work of many of our teams. Now the Ondox digital mailroom gets documents faster to case team members and we can serve constituents better.
Director of Social Programs, Government Agency
The team behind Ondox worked as an extension of our team from the outset. Their agility, product knowledge, and professional approach were instrumental in achieving our goals.
BPO Client Transformation Executive, SPS Global
Our traditional mailroom simply could not meet the needs of our increasingly remote or hybrid teams. Ondox solved that problem and transformed our mailroom operations.
Facilities Manager, Financial Services Leader

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Extend your knowledge


A digital mailroom accelerates the distribution and processing of incoming documents.

Intelligent Document Processing (IDP)

IDP uses AI and automation to extract and process information from documents.

Business Process 
Automation (BPA)

BPA streamlines and optimises tasks and workflows.


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