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Digital Mailroom Revolutionized with AI

Digital mailroom software that applies ChatGPT and other AI to transform mailroom operations

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Features

Revolutionizing Document Workflows with Ondox 5.3

Ondox is constantly improving so our customers can achieve more. Ondox 5.3 introduces features that enhance security, efficiency, and productivity. From time-limited secure document sharing to AI-powered conversational tools, this release is packed with features designed to meet your organization’s needs.

Ondox 5.3 isn’t just about adding features—it’s about empowering your teams. Whether it’s simplifying document sharing, automating workflows, or creating tailored user experiences, Ondox 5.3 is built to help you succeed.

Take a closer look at how Ondox 5.3 can simplify your day-to-day operations and unlock new efficiencies today.

Ondox 5.3 Release Announcement

Ondox 5.3 engages external parties securely in document processing workflows, saves time, effort and…

Choose your Deployment

Ondox digital mailroom solutions are available in a choice of deployment settings created to meet different business and IT priorities. Contact us to discuss your needs and preferences.

Software as a Service
(SaaS)

Access the benefits of Ondox in a secure and segregated infrastructure shared with other Ondox customers.

Managed
Service

Access the benefits of Ondox without investing in infrastructure ownership and maintenance.

Customer
Hosted

Deploy Ondox in your infrastructure of choice. Maintain full control and responsibility for infrastructure and policy.

Ondox
BPO Partner

Outsource your mailroom operations to a BPO partner whose service incorporates Ondox digital mailroom software.

Ready to Revolutionize your Mailroom?

Book a demo today to see Ondox in action and discover how the Ondox digital mailroom solution applies OpenAI ChatGPT, Anthropic Claude, and other AI to transform mailroom operations.

During the demo, our experts will:

Showcase business impact of key Ondox features

Demonstrate the Ondox ease of use that fosters adoption

Highlight cost-saving and efficiency benefits of Ondox

Don’t miss out on this opportunity to enhance your mailroom productivity and security.

Benefits

Expedite all customer-related business processes by accurately and efficiently digitizing, routing, and distributing incoming mail to the teams and individuals who need it. Use Ondox for intra-office mail too, so mail moves faster and more securely into and throughout the organisation. Enable your people with quick access to vital documents so they can respond more promptly to customer needs in business processes driven by inbound documents, including customer onboarding, financial administration, claims, incident management, service provision, case management, and more.

Reduce time spent sorting and routing incoming documents, whether it’s physical mail, email attachments, portal uploads or inbound faxes. Eliminate errors caused by manual mail handling and simplify quick action by mailroom teams in response to rescan, re-route, hold for pick up, and other requests from mail recipients. Enable mail recipients to rapidly process all inbound documents with simple-to-use, prebuilt productivity tools. Empower your workforce and transform its capacity to process documents. Fast-track mail processing and liberate team time for additional high-value tasks.

Reduce manual labour, decrease document storage requirements, minimize physical document transportation, cut paper, and lower costs. By standardizing and automating mailroom operations and streamlining the distribution and processing of all incoming documents, the Ondox digital mailroom solution lowers costs of operation across the whole enterprise, not only in the mailroom.
Replace error-prone and unsafe paper-based and email-based document processing with secure digital mail flows. Provide access only to authorized people and prevent accidental or fraudulent distribution to anyone else. Replace risky scan-to-email and forward-by-email practices with safe and efficient communication in a controlled environment. Reduce the risk of financial and reputational loss with a digital mailroom solution developed with ISO discipline and deliverable in compliance to SOC2 and other standards.
Ondox digital mailroom solutions support eco-friendly practices by reducing paper consumption and carbon footprint. Ondox radically reduces paper flow, enables paper shredding to be done sooner, and helps reduce the energy impact of paper storage and transportation. But it’s not all about paper. By delivering documents digitally to anyone who needs them, wherever they are, Ondox helps reduce the carbon footprint of commuters newly enabled for remote working.
Respond Faster to Customers
Increase Team Productivity
Cut Costs of Operation
Ensure Security and Compliance
Meet Sustainability Goals

Trusted by Leading Organizations

Case Studies

Case Study

SPS Global

SPS introduced a fully hosted & managed digital mailroom solution that enabled its clients to…
Case Study

Reinsurance Leader

For this global reinsurance company, Ondox digital mailroom ingests and delivers 400,000+…
Case Study

Logistics Leader

This leading bottler operating across more than 20 markets, uses a cloud-based Ondox digital…

On Demand Webinar

CBPS’s Journey to Success: Mailroom Automation with Ondox & Tungsten Automation

Join us for a customer-led On Demand Webinar featuring CBPS and Tungsten Automation, where real-world customers share their success stories of transforming mailroom operations with AI.

Learn first-hand how automation has revolutionized their processes, cutting costs and improving efficiency.

Don’t miss this opportunity to see how AI can take your mailroom to the next level.

Industries we serve

Insurances

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Financial Services

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Government

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Logistics

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Outsourcing

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Enterprise

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Departments we serve

Facilities

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Finance

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Claims

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Customer Service

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Human Resources

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Shared Services

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Insights

Anthropic Claude 3.5 Sonnet vs. OpenAI’s ChatGPT-4: Which AI Assistant Reigns Supreme?

Artificial Intelligence (AI) has dramatically reshaped how businesses and individuals manage tasks—from content creation…

Cloud Document Processing Is it Safe?

If you want to clear a room just start talking about Information Security, or…

What is a Digital Mailroom? All You Need to Know for 2025

As businesses prepare for the future, digital mailrooms are no longer just about automating…

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