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Empowering Customer Success

Discover how industry leaders benefit from Ondox digital mailroom solutions

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Customer Success

For inbound paper mail and email attachments, Ondox automates document processing and provides digital access to all our teams. That digital transformation helps us respond faster to customers and cut time and cost from operations

– VP Digital Services

Insurance Leader

The Ondox digital mailroom solution has helped us drive digital transformation across the supply chain.

– IT Director

Transportation Leader

Ondox has delivered digital transformation to our customer interactions, across multiple use cases and business units.

– VP Transformation

Global Asset Manager

For our highly distributed office network and our large workforce of hybrid and at-home workers, Ondox is an invaluable mail processing and distribution solution.

– Director of Facilities and Operations

Telco Leader

Inbound paper-based documents used to slow down the work of many of our teams. Now the Ondox digital mailroom gets documents faster to case team members and we can serve constituents better.

– Director of Social Programs

Government Agency

The team behind Ondox worked as an extension of our team from the outset. Their agility, product knowledge, and professional approach were instrumental in achieving our goals.

– BPO Client Transformation Executive

SPS Global

Our traditional mailroom simply could not meet the needs of our increasingly remote or hybrid teams. Ondox solved that problem and transformed our mailroom operations.

– Facilities Manager

Financial Services Leader  

Customer Impact

Our proven success at Ondox stands as a testament to our unwavering commitment to excellence in the realm of digital mailroom solutions.

We have empowered our customers to streamline their operations, significantly reduce costs, and enhance productivity, ultimately achieving remarkable success in their respective industries.

Together, we can revolutionize how you manage your documents and transform your entire organization, not just your mailroom.

Featured Industry

Outsourcing & Management Service Provider

Learn how the Ondox digital mailroom solution has propelled SPS into the digital era, in this remarkable case study.

SPS is a leading provider of business process outsourcing and innovative document management services. In order to sustain business growth, their 7,500 strong workforce that process 1.3b documents annually, required a robust and cost-effective solution.

The fully hosted and managed cloud-based digital mailroom solution provided by Ondox ensured seamless flexibility and scalability. Through the Ondox digital mailroom solution, SPS has been transformed into a resilient digital information hub.

Explore how Ondox is shaping the future of business and join us on this journey toward a more agile and digitally driven world.

digital mailroom solutions customers case study

digital mailroom solutions customers case study for global insurance

Featured Department

Global Insurance Leader

Discover how a Global Insurance leader leveraged the transformative power of AI and automation to achieve 100% accuracy.

The ondox digital mailroom solution automated critical client account financial processes, leveraging AI to seamlessly interpret multi-account, multi-transaction bank statements.

The automatic application of business rules and policies through the ondox digital mailroom solution reduced intervention by human teams across multiple countries and functions by 90%.

Ondox’s implementation of AI and workflow automation replaced a slow, document-intensive, error-prone process with an efficient, automated and continuously improving one.

Join Ondox in harnessing the power of AI and automation to elevate your business operations to a more agile and digitally driven future.

Further Case Studies

Case Study

Telecoms Leader

The company needed to electronically distribute USPS mail and scannable documents to thousands of employees…
Case Study

Multi-line Insurer

This multi-line insurer switched to digital claims services to support customers more seamlessly…
Case Study

Online Retailer

Operating in multiple countries and languages, this Online Retailer implemented Ondox digital mailroom…

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