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Empowering Customer Success

Discover how Ondox AI document processing solutions benefit industry leaders

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Customer Success

For inbound paper mail and email attachments, Ondox automates document processing and provides digital access to all our teams. That digital transformation helps us respond faster to customers and cut time and cost from operations

– VP Digital Services

Insurance Leader

The Ondox document processing solution has helped us drive digital transformation across the supply chain.

– IT Director

Transportation Leader

Ondox has delivered digital transformation to our customer interactions, across multiple use cases and business units.

– VP Transformation

Global Asset Manager

For our highly distributed office network and our large workforce of hybrid and at-home workers, Ondox is an invaluable mail and document processing and distribution solution.

– Director of Facilities and Operations

Telco Leader

Inbound paper-based documents used to slow down the work of many of our teams. Now the Ondox digital mailroom gets documents faster to case team members and we can serve constituents better.

– Director of Social Programs

Government Agency

The team behind Ondox worked as an extension of our team from the outset. Their agility, product knowledge, and professional approach were instrumental in achieving our goals.

– BPO Client Transformation Executive

SPS Global

Our traditional mailroom simply could not meet the needs of our increasingly remote or hybrid teams. Ondox solved that problem and transformed our mailroom operations.

– Facilities Manager

Financial Services Leader  

Customer Impact

We succeed if you succeed.

That’s why we focus always on the impact our Ondox solutions make on your business. And that’s why we have an unwavering commitment to excellence in document processing.

We empower our customers to streamline operations, significantly reduce costs, and enhance productivity, and achieve tangible success in their respective industries.

Together, we can revolutionize how you leverage AI to process documents automatically and transform your entire organization.

On Demand Webinar

CBPS’s Journey to Success: Mailroom Automation with Ondox & Tungsten Automation

Join us for a customer-led On Demand Webinar featuring CBPS and Tungsten Automation. Learn how they successfully transformed mailroom operations with AI.

Discover first-hand how AI-driven automation has revolutionized their processes, cut costs and improved efficiency.

Don’t miss this opportunity to see how AI can take your mailroom and document processing operations to the next level.

Featured Industry

Outsourcing & Management Service Provider

Learn how the Ondox digital mailroom and document processing solution has propelled SPS into the digital era, in this remarkable case study.

SPS is a leading provider of business process outsourcing and innovative document management services. In order to sustain business growth, their 7,500 strong workforce that process 1.3b documents annually, required a robust and cost-effective solution.

The fully hosted and managed cloud-based digital mailroom solution provided by Ondox ensured seamless flexibility and scalability. Through the Ondox platform, SPS has been transformed into a resilient digital information hub.

Explore how Ondox is shaping the future of business and join us on this journey toward a more agile and digitally driven world.

digital mailroom solutions customers case study

digital mailroom solutions customers case study for global insurance

Featured Department

Global Insurance Leader

Discover how a Global Insurance leader leveraged the transformative power of AI and automation to achieve 100% accuracy.

The Ondox document processing platform automated critical client account financial processes, leveraging AI to seamlessly interpret multi-account, multi-transaction bank statements.

The automatic application of business rules and policies through the Ondox AI document processing platform reduced intervention by human teams across multiple countries and functions by 90%.

Ondox’s implementation of AI and workflow automation replaced a slow, document-intensive, error-prone process with an efficient, automated and continuously improving one.

Join Ondox in harnessing the power of AI and automation to elevate your business operations to a more agile and digitally driven future.

Further Case Studies

Case Study

Telecoms Leader

The company needed to electronically distribute USPS mail and scannable documents to thousands of employees…
Case Study

Multi-line Insurer

This multi-line insurer switched to digital claims services to support customers more seamlessly…
Case Study

Online Retailer

Operating in multiple countries and languages, this Online Retailer implemented Ondox digital mailroom…

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