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Case Study

Multinational Bottler removes paper to transform logistics efficiency

Logistics Leader

One of the world’s largest independent bottlers serving over 50 leading brands.


documents processed per year


types of documents in digital workflows


cloud-based solution

This leading bottler operating across more than 20 markets, uses a cloud-based Ondox digital mailroom solution to digitally transform the previously slow, error-prone, and wasteful paper-based flows in its business. Proofs of delivery, invoices, and other documents are now ingested and processed in digital workflows to save time, cost, and resources. Distributed teams and business partners at any location can upload documents through a browser-based interface so they are available instantly to teams who need them. The documents are delivered into a consolidated digital inbox that also contains paper-based documents scanned at a centralised location.


  • Remove paper flows
  • Meet ESG goals
  • Accelerate business processing


  • Document intake is supported from any location
  • Documents flow in digital format
  • Cloud solution supports distributed teams


  • Fast, efficient business processing
  • All documents move digitally
  • No ‘paperwork’ is lost

Business Drivers





Paper-intensive, error-prone processes wasted time and increased cost at this logistics and distribution leader. For speed and efficiency, the company switched to a cloud-based digital mailroom solution that enables digital document workflow and processing.

By digitizing documents as soon as possible in the supply chain, the company can now quickly and securely share those documents across all teams who need them. Supply chain transparency improves, and paperwork no longer delays progress.

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