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Digital Mailroom for Outsourcing

Enable the digital transformation of your customers with AI-driven digital mailroom services.

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Why Digital Mailroom?

Leverage white-labelled Ondox digital mailroom software to transform manual mail handling, sorting, distribution and storage into a fast, accurate and efficient digital mailroom service.

Enable a wave of digital transformation in your customer base. Unlock growth opportunity to automate downstream customer business processes.

Go-Live for new customers in <5 days

Digital transformation for mail processing

Deploy once, serve multiple customers

Compete better

Meet green goals

Deliver AI-driven, cloud-based digital mailroom services

Deploy once, serve multiple customers

Leverage multi-tenant cloud software to serve multiple customers. With full customer data segregation, apply AI, IDP, OCR, and automated workflow in a secure environment.

Go-live in <5 days for each new customer

Exploit rapid onboarding automation to fast-track customers to digital mailroom solution go-live.

Optimize mailroom operations, cost effectively

Automate mailroom processing

Digitize physical mail and automate sorting, indexing, distribution, storage, and document lifecycle management. Improve operations with insightful dashboards and reporting.

Reduce costs and manual effort

Automate mailroom requests. Reduce physical infrastructure and storage costs. Apply AI, IDP, and OCR to minimize human effort.

Support customers’ digital transformation

Support in-office, remote, and hybrid teams

Securely deliver mail to any permissioned team member, anywhere. Process mail from any channel – paper mail, email, mobile device submissions, or portal uploads.

Automate the customer’s enterprise, not only the mailroom

Deliver digitized mail to drive automation of any business process. Digitize and route all inbound business forms, documents, correspondence, and even return mail.

What our customers say

Clients make the move from physical to digital quickly and easily, without large up-front investment. Our digital services enable clients to run a more agile and competitive business.
Client Transformation Director, Ondox BPO partner
For inbound paper mail and email attachments, Ondox automates document processing and provides digital access to all our teams. That digital transformation helps us respond faster to customers and cut time and cost from operations.
VP Digital Services, Insurance Leader
The Ondox digital mailroom solution has helped us drive digital transformation across the supply chain.
IT Director, Transportation Leader
For our highly distributed office network and our large workforce of hybrid and at-home workers, Ondox is an invaluable mail processing and distribution solution.
Director of Facilities and Operations, Telco Leader
Inbound paper-based documents used to slow down the work of many of our teams. Now the Ondox digital mailroom gets documents faster to case team members and we can serve constituents better.
Director of Social Programs, Government Agency
Our traditional mailroom simply could not meet the needs of our increasingly remote or hybrid teams. Ondox solved that problem and transformed our mailroom operations.
Facilities Manager, Financial Services Leader


Ondox digital mailroom software automates the intake, distribution, processing, and management of mail, radically reducing human effort in the mailroom. Physical storage requirements can be significantly cut by leveraging secure digital storage options. Automated mailroom workflows remove latency from customer mailroom requests, such as “Open and Scan”, “Hold for Pickup”, “Deliver Physical”, etc. Leverage Ondox digital mailroom to drive digital transformation of customer business processes, not only the mailroom.

Ondox digital mailroom software can be deployed in an outsourcer’s environment of choice. Driven by customer requirement and the outsourcer’s business strategy, popular choices include single instance, multi-tenanted private cloud deployments and dedicated private cloud solutions. Contact us to discuss how Ondox can be an easy-to-adopt service that digitally transforms your customer solutions.


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