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Tungsten Automation Healthcheck

Tungsten Automation Healthcheck

A structured 5-day assessment that identifies risks, uncovers opportunities and provides a clear roadmap for your Tungsten environment.

Tungsten Automation Healthcheck

Turn Your Tungsten Investment into a Strategic Advantage

Whether you’re planning AI adoption, preparing for a Move-Up or Upgrade, or looking to improve performance, the challenge is the same.

You don’t have full visibility into what’s working, what’s at risk, and what’s possible next.

The Ondox Healthcheck is a focused 5-day engagement that assesses your Tungsten environment, identifies risks and opportunities, and delivers a clear roadmap for your next steps.

Tungsten healthcheck Diagram

Is our platform performing as efficiently as possible?

Are we ready for an upgrade or Move-Up to TotalAgility?

Where are the key risks, inefficiencies, and bottlenecks?

How can we better leverage AI and automation?

What should our platform roadmap look like?

What does the Healthcheck enable?

The Healthcheck gives you a clear, structured plan to improve performance, reduce risk, and define your next steps — across your entire Tungsten platform.

Define a clear, practical roadmap for AI adoption based on your current Tungsten environment — not theory.

Assess how existing workflows, data, and processes can be enhanced using AI to reduce manual effort, improve accuracy, and enable more intelligent automation outcomes.

Identify inefficiencies, risks, and bottlenecks across your current platform, including architecture, workflows, and processing performance.

Receive structured recommendations and prioritised actions to stabilise the environment, improve throughput, and increase straight-through processing rates.

Establish a clear and low-risk path to upgrade or migrate to TotalAgility.

Gain visibility of document classes, fields, rules, and dependencies, alongside a phased roadmap that outlines effort, risks, and the most effective approach to modernization.

Prepare your platform for long-term success with improved resilience, governance, and operational structure.

Ensure your environment aligns with best practices and is ready for ongoing optimisation, support, and future scalability.

Ondox
AI & Innovation Roadmap
Performance & Recovery Plan
TotalAgility Upgrade & Move-Up Strategy
Support-Ready Environment

What’s included in the Healthcheck?

The Tungsten Healthcheck, delivered by Ondox, provides a structured, in-depth assessment of your environment — identifying risks, uncovering opportunities, and delivering a clear, actionable roadmap for your next steps.

A full written report (80+ pages)

A live walkthrough session with your team

Identified quick wins

Migration readiness assessment

A roadmap to optimized performance and ROI

Clear, prioritized recommendations

See Sample Healthcheck Reports

Enter your contact details to receive sample reports by email.

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Why Choose Ondox For Your Healthcheck?

Delivered by experienced Tungsten specialists, our Healthchecks are grounded in real-world implementation and optimization experience — not generic consultancy theory.

Start with a clear plan for your Tungsten platform

Whether you are planning AI adoption, preparing for a Move Up, planning an upgrade, need to fix an underperforming deployment, or onboarding to Ondox support — start with a 5-day Healthcheck.

Work with a Tungsten Titanium and Move-Up Certified Partner with the experience and expertise to deliver meaningful results — not just recommendations.

FAQs

The Ondox Tungsten Healthcheck is a focused 5-day assessment of your TotalAgility environment. Our specialists review platform configuration, performance, architecture, upgrade readiness, supportability, and opportunities for optimization.

The engagement includes a detailed assessment report, prioritized recommendations, identified quick wins, a roadmap for future improvements, and a live walkthrough session with your team.

A Healthcheck is valuable if you are planning a TotalAgility upgrade or Move-Up, experiencing performance issues, preparing for AI and automation initiatives, onboarding to a new support provider, or simply want greater visibility into the health of your platform.

The assessment helps identify risks, uncover improvement opportunities, and create a clear plan for future development and investment.

Ondox
What is included in an Ondox Tungsten Healthcheck? When should I consider a Tungsten TotalAgility Healthcheck?

What Our Customers Say

The team behind Ondox worked as an extension of our team from the outset. Their agility, product knowledge, and professional approach were instrumental in achieving our goals.
BPO Client Transformation Executive, SPS Global
The Ondox document processing solution has helped us drive digital transformation across the supply chain.
IT Director, Transportation Leader
Our traditional document processing operations simply could not meet the needs of our increasingly remote or hybrid teams. Ondox solved that problem and transformed our mailroom operations.
Facilities Manager, Financial Services Leader
Ondox has delivered digital transformation to our customer interactions, across multiple use cases and business units.
Transformation, Global Asset Manager
For our highly distributed office network and our large workforce of hybrid and at-home workers, Ondox is an invaluable mail processing and distribution solution.
Director of Facilities and Operations, Telco Leader
Inbound paper-based documents used to slow down the work of many of our teams. Now the Ondox digital mailroom gets documents faster to case team members and we can serve constituents better.
Director of Social Programs, Government Agency
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Talk to our Tungsten Automation experts.