TotalAgility Implementation & Delivery Services
From solution design to go-live, Ondox helps organizations implement, expand, and scale Tungsten TotalAgility solutions.
Delivering successful TotalAgility implementations
Whether you are implementing TotalAgility for the first time, extending automation into new business areas, or modernizing existing processes, successful delivery requires the right expertise, governance, and technical knowledge.
Ondox provides end-to-end implementation services to help organizations realise value faster and build a platform that supports future growth.
New deployments
Solution expansion
Reduced project risk
Faster time to value
Implementation services
Design scalable TotalAgility solutions aligned to your business processes, operational requirements, and growth plans.
Build intelligent workflows that streamline operations, improve efficiency, and increase automation.
Design and implement solutions that automate the capture, classification, routing, and processing of business documents and correspondence.
Connect TotalAgility with business applications, line-of-business systems, ERP platforms, and external services.
Ensure solutions are fully tested, validated, and ready for production deployment.
Provide support throughout deployment, user adoption, and transition into production.
What we help you deliver
Our implementation services support a wide range of automation, document processing, and workflow initiatives built on Tungsten TotalAgility.
Digital Mailroom Solutions
Document Automation
Workflow Automation
Customer Onboarding
Case Management Processes
Intelligent Document Processing
What Success Looks Like
Faster project delivery
Accelerate implementation timelines through proven methodologies and expert guidance.
Reduced project risk
Avoid common implementation challenges with experienced TotalAgility specialists.
Greater user adoption
Deliver solutions designed around business processes and user requirements.
Built for growth
Create scalable solutions that support future automation initiatives.
Long-term value
Ensure your platform continues to evolve as business requirements change.
Supporting every stage of your TotalAgility journey
Healthcheck & Assessment
Identify risks, issues, and opportunities for improvement.Upgrade and Move Up Services
Upgrade to the latest TotalAgility capabilities.Optimization & Performance
Enhance efficiency, automation, and business outcomes.Tungsten Expert Support Services
Maintain performance with ongoing expert support.Start Your TotalAgility Project with Confidence
Whether you’re deploying TotalAgility for the first time, expanding automation into new business areas, or modernising existing processes, Ondox provides the expertise needed to deliver successful outcomes.
- Tungsten Titanium and Move-Up Certified Partner
- 40+ years of combined Tungsten experience
- Deep TotalAgility implementation expertise
- Specialists in Digital Mailroom and Document Automation.
- Proven project delivery across multiple industries
- Focus on measurable business outcomes
FAQs
Yes. We provide end-to-end implementation services, from solution design and development through to testing, deployment, and go-live support.
We also expand an existing TotalAgility solution, helping organizations extend automation into new processes, departments, and business functions.
Yes. Ondox provides ongoing support services to help organizations maintain a resilient, high-performing TotalAgility environment after implementation.
Our support services are designed to minimise disruption, resolve issues quickly, and ensure automation solutions continue to deliver value as business requirements evolve.
Support services may include:
- Triage and troubleshooting
- Break/fix issue resolution
- Health monitoring and maintenance
- Bug and enhancement reporting
- Hot fixes and patches
- Periodic service reviews
- Ongoing optimization recommendations
We work closely with customers to ensure their TotalAgility platform remains reliable, secure, and aligned with evolving business needs.
What Our Customers Say
Discuss your business needs
Talk to our Tungsten Automation experts.