Tungsten Automation Upgrade Services
Modernize your Tungsten Automation systems to access new innovations and remain in support
Why Upgrade your Tungsten Automation Software?
New versions of Tungsten Automation software provide additional and improved functionality that delivers extra value to your business. Upgrading to new Tungsten software versions ensures continued access to full Tungsten technical support. For long-term customers a migration to Tungsten TotalAgility or to a cloud deployment can release new benefits.
Unlock this added value, without additional license fee, by upgrading or migrating your existing Tungsten automation solution. Contact us to discuss how we can help you grasp the benefits of a Tungsten upgrade.
Get More Business Value from Tungsten
Access the Latest Tungsten Innovations
Maintain Tungsten Support Coverage
Modernize your IT Environment
Access Cloud-based Tungsten Automation
Upgrade Services for Tungsten Automation Solutions
Ondox provides expert upgrade and migration services for licensees of Tungsten Automation software.
Our team brings decades of experience helping customers upgrade current Tungsten TotalAgility, Tungsten RPA, Tungsten Capture and Tungsten Transformation systems.
We also migrate Tungsten customers who need to move up from Tungsten Capture and Transformation to Tungsten TotalAgility.
Ondox Support Services for Tungsten Automation
Our Tungsten Automation Support Services provide responsive and expert support programs to ensure your Tungsten systems deliver a resilient business operation.
Backed by explicit Ondox response commitments, support packages differ primarily on response times to urgent, high, medium, and low priority incidents, and frequency of reporting and review meetings. Custom Support Service Packages are also available where a Support Audit indicates a custom package is required.
Depending on the pre-packaged and custom Support Services in place, services may include:
Daily Health Maintenance
24/7 Online Support Portal
Triage & Troubleshooting
Break/Fix Issue Resolution
Bug & Enhancement Reporting
Repeating Incident Identification
Hot Fixes & Patches
Change Advisory Board Support
Partner Support Interactions
Periodic Support Reviews
FAQs
An upgrade or migration to new Tungsten Automation software will modernize your IT landscape, give you access to the latest Tungsten innovations, and keep you compliant with the terms of your software support agreement. Tungsten upgrades will increase the efficiency of your Tungsten systems and deliver additional business value to your organization.
Customers who upgrade their Tungsten Automation software typically face one or more of the following issues:
- Business requirements have changed and current Tungsten systems need to evolve to meet those needs;
- Current Tungsten systems no longer comply with IT modernization goals;
- Current Tungsten system is on a software version that will soon no longer be supported by Tungsten; or,
- Tungsten performance is less that initially anticipated and must improve.
Contact us to discuss your upgrade needs.
What Our Customers Say
Insights
- Insights
What is AI Document Processing?
- Insights
Unstructured Data: Making it Work for the Human-in-the-Loop
- Featured
Generative AI: Your New Digital Assistant
