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Tungsten TotalAgility

AI-powered document and workflow automation

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TotalAgility: Redefining document and workflow automation with AI innovation

Tungsten TotalAgility® leverages advanced Artificial Intelligence to automate knowledge work. It blends AI, document automation, and process orchestration into a unified end-to-end solution that streamlines operations, boosts productivity, enhances experiences and improves financial performance.

TotalAgility combines the power of intelligent document processing, knowledge discovery, workflow automation and artificial intelligence. Together, they collect data, transform it into useful insights, and automate processes to help your business operate more efficiently and achieve better results.

Tungsten TotalAgility Benefits

Maximize Workforce Capacity

Deploy your human teams in high-value workflows and an automated team of fast, efficient RPA bots on repetitive tasks

Accelerate Customer Journeys

Create more personalized experiences, reduce customer response times and streamline customer management workflows

Unlock Data and Drive Productivity

Release data from any incoming document with powerful AI, eliminate manual data extraction or transfer, and compete more tasks in less time with fewer errors

Tungsten TotalAgility Features

Document Intelligence

Leverage embedded AI and cognitive services in TotalAgility for Intelligent Document Processing (IDP) and data mining of structured and unstructured data.

Low-code process orchestration

Leverage TotalAgility as a Low Code Application Platform (LCAP). Build, deploy and manage streamlined workflows and RPA bots for better compliance, decision-making, task execution and ad-hoc activity.

Connected systems

TotalAgility’s API layer and predefined integrations help connect your critical systems without coding. Integrate workflows with internal and third-party systems to achieve more straight-thru-processing.

FAQs

Tungsten TotalAgility  leverages AI to automate content-heavy workflows and deliver real-time business insights. It blends advanced AI, document automation, and process orchestration into a unified end-to-end solution to streamline operations, boost productivity, enhance experiences and improve financial performance.

Tungsten TotalAgility provides workflow and document automation, data extraction, system integration, and comprehensive analytics and business insights.

What Our Customers Say

Our traditional document processing operations simply could not meet the needs of our increasingly remote or hybrid teams. Ondox solved that problem and transformed our mailroom operations.
— Facilities Manager, Financial Services Leader
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The Ondox document processing solution has helped us drive digital transformation across the supply chain.
— IT Director, Transportation Leader
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Ondox has delivered digital transformation to our customer interactions, across multiple use cases and business units.
— Transformation, Global Asset Manager
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For our highly distributed office network and our large workforce of hybrid and at-home workers, Ondox is an invaluable mail processing and distribution solution.
— Director of Facilities and Operations, Telco Leader
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Inbound paper-based documents used to slow down the work of many of our teams. Now the Ondox digital mailroom gets documents faster to case team members and we can serve constituents better.
— Director of Social Programs, Government Agency
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The team behind Ondox worked as an extension of our team from the outset. Their agility, product knowledge, and professional approach were instrumental in achieving our goals.
— BPO Client Transformation Executive, SPS Global
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Insights

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Claims Processing in the Digital Era: What’s Next?

The insurance industry is in the midst of a radical shift. As customers embrace…
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Unstructured Data: Making it Work for the Human-in-the-Loop

Over 80% of the world’s information is trapped in documents, photos, videos, text streams,…
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  • Featured

Generative AI: Your New Digital Assistant

In the world of ChatGPT, Google Bard, and GitHub Copilot, what is coming next?
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Discuss your business needs

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