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Tungsten Automation Healthcheck

Get more return on your investment in Tungsten Automation software

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Maximize ROI on your Tungsten Automation Investment

Too often buyers of new technology fail to derive the business benefits they had planned from their software investment. Ondox helps new buyers and current licensees get more from their Tungsten systems.

Whether you are implementing Tungsten Automation for the first time or simply want more return from your current Tungsten investment, we can help achieve your goal.

Optimize your Tungsten Software

Modernize your Tungsten Solution

Increase Tungsten STP Rates

Leverage Deep Tungsten Expertise

Ensure Tungsten Solution Quality

Healthcheck for Tungsten Automation Systems

Our Healthcheck Service helps current Tungsten Automation customers derive more value from their Tungsten software investment.  

Our deeply experienced team of completes an audit of your current Tungsten Automation system in 10 days. We deliver a full and detailed Audit Report, and conduct a live Audit Walkthrough with your team.

Driven by the single objective of helping you achieve more return on your Tungsten investment, we identify opportunities to optimize Tungsten systems and advise on which next steps will deliver most business benefit. 

Typical challenges and goals of customers who choose our Tungsten Healthcheck Service include:

Challenges

Inadequate throughput and accuracy

Over-complicated document flows

Poor performance obstructs a planned rollout

Inexperienced technical team or partner

Failing to get RoI on Tungsten investment

Customizations have resulted in system being “out of support”

Goals

Increase straight-through processing rate

Improve accuracy of document processing

Streamline process flow

Improve resilience, security & scalability

Leverage Tungsten product innovation

Modernize application infrastructure

Ondox Customer Success Services

Whether you’re just starting your Tungsten project or assessing how to optimize a current Tungsten solution, our experience accelerates you to a better outcome. 

We provide extensive experience in Tungsten TotalAgility, Tungsten RPA, Tungsten Capture and Tungsten Transformation. 

Our deep expertise in Intelligent Document Processing (IDP), Business Process Automation (BPA), case management and document processing projects means we deliver working Tungsten software solutions faster.

Our Healthcheck service identifies opportunities for improvement in an already deployed Tungsten system and our experts can refactor an existing Tungsten deployment to improve your return on investment. We can create new solutions from scratch on the Tungsten platform and upgrade existing Tungsten systems to new product versions. Contact us to discuss how our Tungsten experts can help you.

FAQs

Ondox is a multi-year Tungsten Automation platinum partner and solution award winner. Our customers achieve measurable results and profit from our Tungsten experience and expertise.

Customers who purchase the Tungsten Healthcheck service typically face one or more of the following issues: inadequate throughput and accuracy, STP rates that are too low, workflows are too complex, performance is less that initially anticipated and must improve. The Healthcheck quickly identifies issues in your current implementation and recommends best next steps to gain more business benefit from your Tungsten investment.

What Our Customers Say

The team behind Ondox worked as an extension of our team from the outset. Their agility, product knowledge, and professional approach were instrumental in achieving our goals.
BPO Client Transformation Executive, SPS Global
The Ondox document processing solution has helped us drive digital transformation across the supply chain.
IT Director, Transportation Leader
Our traditional document processing operations simply could not meet the needs of our increasingly remote or hybrid teams. Ondox solved that problem and transformed our mailroom operations.
Facilities Manager, Financial Services Leader
Ondox has delivered digital transformation to our customer interactions, across multiple use cases and business units.
Transformation, Global Asset Manager
For our highly distributed office network and our large workforce of hybrid and at-home workers, Ondox is an invaluable mail processing and distribution solution.
Director of Facilities and Operations, Telco Leader
Inbound paper-based documents used to slow down the work of many of our teams. Now the Ondox digital mailroom gets documents faster to case team members and we can serve constituents better.
Director of Social Programs, Government Agency

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Discuss your business needs

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