Unlock the Power of a Smarter Inbox
Bring clarity, speed, and precision to your shared communications with Ondox’s AI-driven solution.
Transform Collaboration with AI-Driven Precision
Implementing a shared inbox streamlines communication and document management processes. By providing a central digital hub for incoming messages and documents, Ondox Shared Inbox enhances team collaboration, improves responsiveness to customers and others, and helps organizations operate more efficiently and effectively.
Consolidate inbound correspondence in a digital hub
Seamless collaboration and internal communication
Increased efficiency with automated workflows
Ensure security and transparency for audit and compliance
Trusted by Leading Organizations
Designed to Align Teams and Improve Efficiency
Apply AI for intelligent processing
With Ondox Shared Inbox, incoming communications are intelligently analyzed and processed using advanced AI models, including OpenAI and Anthropic’s Claude. The platform identifies message types, interprets content, and extracts key information, automating routing and accelerating business workflows.
Unique “Ask AI” features empower team members to quickly summarize lengthy communications, retrieve specific details, or assess sentiment, making it easier to prioritize responses. This AI-driven approach boosts team efficiency, speeds up response times, and reduces operational costs.
Distribute all communications digitally and at speed
Automatically route and distribute incoming communications instantly to a team or individual digital inbox, including transactional business documents, correspondence, and even return mail.
Teams in any location, whether in-office, remote, or traveling, access their incoming communications via a simple and secure browser-based interface. Critical information is always at their fingertips and always secure from loss, theft, or damage.
Boost productivity and responsiveness by empowering your team to act promptly.
Ensure information security and secure access control
Ondox prioritizes data security, applying robust access controls and encryption to keep communications safe and compliant with GDPR, SOC2, and other regulations. Limit access to only authorized team members, reducing risks of accidental or unauthorized message distribution.
With full transparency into communication flows and automated audit trails, Ondox provides peace of mind and comprehensive insights into every stage, from message receipt to disposal, reinforcing security and compliance in every interaction.
Improve management with transparency of operations
Monitor team performance, response times, and SLAs with comprehensive reporting dashboards. Ondox provides real-time dashboards and a full database of reporting data that increases transparency into operations and helps identify bottlenecks and enhance the efficiency, accuracy, and productivity of business processing.
Built-in administration features enable managers, without coding or an IT project, to manage team membership and permissions, configure document and case types, make pre-built actions available to teams, set SLA standards, customize dashboards, and more.
Say Goodbye to Lost Messages, Hello to Productivity
Discover how Ondox can redefine your operations and support your team’s success.
During the demo, our experts will:
Showcase business impact of key Ondox features
Demonstrate the Ondox ease of use that fosters adoption
Highlight cost-saving and efficiency benefits of Ondox
Don’t miss out on this opportunity to enhance your team’s productivity and security.
Use Cases for a Shared Inbox
Shared inboxes are versatile solutions that extend beyond customer support and sales, making them valuable in multiple teams across an organization.
In HR, shared inboxes streamline the management of job applications and employee queries, enhancing communication efficiency.
Legal and Claims teams benefit by using this solution to coordinate legal or claims case documents and communications, ensuring all relevant information is centralized and accessible.
Project management teams can seamlessly handle project-related communications and documents, ensuring that updates and materials are consistently available to all members.
Additionally, our AP Inbox solution exemplifies the effective use of shared inboxes in managing accounts payable processes. It centralizes vendor communications and financial documents, streamlining invoice processing and enhancing accuracy and accountability in financial transactions.
- Insights
AP Inbox: Transforming your AP Processing
Boost Team Performance with Ondox
Ondox provides an AI-driven Shared Inbox solution that integrates with and complements your existing workflows.
Whether your goal is to improve responsiveness to customers, streamline internal operations, or manage complex communications, Ondox elevates your team’s efficiency and productivity.
Contact us today to discover how our solutions can transform your business processes.
Proven Success Across Leading Teams
The team behind Ondox worked as an extension of our team from the outset. Their agility, product knowledge, and professional approach were instrumental in achieving our goals.
SPS Global
Industries we serve
Insurances
Financial Services
Government
Logistics
Outsourcing
Enterprise
Departments we serve
Facilities
Finance
Claims
Customer Service
Human Resources
Shared Services
