Ondox 5.4 enhances AI document processing by adding AI Agents that handle tasks previously done manually by knowledge workers. These agents automatically process documents in the mailroom, ensuring faster workflows and reducing delays.
As the #1 digital mailroom solution, Ondox 5.4 transforms the enterprise—not just the mailroom—with intelligent automation and AI-driven document handling.
5.4 Release Highlights
Automate More Work with AI Agents
Our agents aren’t just digital assistants. They can automate entire tasks from start to finish. Ondox 5.4 leverages AI Agents to automate document processing work by streamlining mailroom operations and down streaming business processes too.
With the 5.4 release, new Ondox customers at the Business Service Tier and above get up to 3 AI Agents configured and operating within 30 days of signing on with Ondox.
Interested in bringing the power of AI innovation to your organization. What are you waiting for?
Deliver Documents Faster with AI Document Labelling & Routing
Save time and effort in mailroom operations by automating the labelling and routing of incoming documents at the time of ingestion.
Automatically label and route documents. Documents can arrive as scanned paper, email attachments, or portal uploads. The system automatically sends each document to the correct team or person. This improves processing speed and reduces delays. No human intervention required.
Ondox 5.4 leverages the latest AI and Large Language Models (LLMs) innovation. Pushing mailroom automation to reach new levels of touchless processing.
Direct Document Upload to a Case Folder
Release case workers from time-consuming work by gathering documents into a case folder. The 5.4 version empowers case workers with a fast and simple click-browse-upload of any external document into a new or existing case folder.
Ondox already automates case and knowledge worker tasks with AI-driven document processing. Ondox 5.4 adds on to the benefits by continuously improving productivity of those vital teams.

Streamline Ondox Manager and Administrator Tasks
To make Ondox even easier to use for managers and administrators, we’ve simplified setup and administrative tasks, streamlined wizards, and given more direct access to granular configuration tasks.
Want to change only the standard SLAs of all invoices and claim documents? No problem, it’s a 30-second tsk in Ondox 5.4.
New Environment Management and Migration
Enterprise-scale customers often manage large mailroom operations using AI document processing to improve efficiency and accuracy. Version 5.4 provides everything needed to quickly set up new organizations and teams within a single Owner Management System, while keeping data fully segregated. This setup follows intelligent automation best practices recommended by industry leaders.
The platform automates the export and import of document and case types. This reduces the time and effort needed to bring new environments online. Organizations can model a new regional implementation on a proven deployment. Best practices can be replicated efficiently, ensuring consistent and reliable results.

Revolutionize Your Mailroom with AI
Ondox is AI-driven digital mailroom software that accelerates the processing, distribution and review of incoming documents.
Contact us to learn more and book a free demonstration.
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