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Ondox 5.4 Release Announcement

Ondox Document processing
Team Leader standing at table addressing his team. Ondo 5.4 release.

Ondox 5.4 enhances AI document processing by adding AI Agents that handle tasks previously done manually by knowledge workers. These agents automatically process documents in the mailroom, ensuring faster workflows and reducing delays.

As the #1 digital mailroom solution, Ondox 5.4 transforms the enterprise—not just the mailroom—with intelligent automation and AI-driven document handling.

5.4 Release Highlights

Automate More Work with AI Agents

Our agents aren’t just digital assistants. They can automate entire tasks from start to finish. Ondox 5.4 leverages AI Agents to automate document processing work by streamlining mailroom operations and down streaming business processes too.

With the 5.4 release, new Ondox customers at the Business Service Tier and above get up to 3 AI Agents configured and operating within 30 days of signing on with Ondox.

Interested in bringing the power of AI innovation to your organization. What are you waiting for?

Deliver Documents Faster with AI Document Labelling & Routing

Save time and effort in mailroom operations by automating the labelling and routing of incoming documents at the time of ingestion.

Automatically label and route documents. Documents can arrive as scanned paper, email attachments, or portal uploads. The system automatically sends each document to the correct team or person. This improves processing speed and reduces delays. No human intervention required.

Ondox 5.4 leverages the latest AI and Large Language Models (LLMs) innovation. Pushing mailroom automation to reach new levels of touchless processing.

Direct Document Upload to a Case Folder

Release case workers from time-consuming work by gathering documents into a case folder. The 5.4 version empowers case workers with a fast and simple click-browse-upload of any external document into a new or existing case folder.

Ondox already automates case and knowledge worker tasks with AI-driven document processing. Ondox 5.4 adds on to the benefits by continuously improving productivity of those vital teams.

Direct Document Upload to a Case Folder

Streamline Ondox Manager and Administrator Tasks

To make Ondox even easier to use for managers and administrators, we’ve simplified setup and administrative tasks, streamlined wizards, and given more direct access to granular configuration tasks.

Want to change only the standard SLAs of all invoices and claim documents? No problem, it’s a 30-second tsk in Ondox 5.4.

New Environment Management and Migration

Enterprise-scale customers often manage large mailroom operations using AI document processing to improve efficiency and accuracy. Version 5.4 provides everything needed to quickly set up new organizations and teams within a single Owner Management System, while keeping data fully segregated. This setup follows intelligent automation best practices recommended by industry leaders.

The platform automates the export and import of document and case types. This reduces the time and effort needed to bring new environments online. Organizations can model a new regional implementation on a proven deployment. Best practices can be replicated efficiently, ensuring consistent and reliable results.

New Environment Management and Migration

Revolutionize Your Mailroom with AI

Ondox is AI-driven digital mailroom software that accelerates the processing, distribution and review of incoming documents.

Contact us to learn more and book a free demonstration.

New to Digital Mailrooms?

Get up to speed fast with our latest Insight on “The Future of Mail: Why Digital Mail Solutions Matter”, or contact us for an initial exploratory conversation.  

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FAQs

Digital mailroom software is a tool that automates the processing of incoming physical mail and documents within organizations. It scans, categorizes, and routes mail digitally, using OCR technology to extract text and automate workflows.

This software integrates with existing systems, ensuring security and compliance while providing analytics for optimization. Ultimately, it streamlines mail handling, improving efficiency and reducing manual intervention.

A digital mailroom solution is implemented by first assessing the organization’s current mail handling processes and identifying areas for improvement. Then, a suitable digital mailroom software provider is chosen based on the organization’s needs and budget. The selected provider assists in customizing the software to fit specific requirements, including integration with existing systems and workflow automation.

Necessary hardware, such as scanners and document management software, is acquired if needed. Staff members are trained on how to effectively use the new digital mailroom system, and ongoing support and maintenance are ensured. Throughout the implementation process, close monitoring and gathering of user feedback enable necessary adjustments to optimize efficiency and effectiveness.

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