Ondox is the #1 digital mailroom solution, applying AI to set the industry standard for innovation and customer success. The 5.2 release introduces additional Generative AI capabilities and boosts bulk processing efficiency for mailroom operations.
Ondox 5.2 Release Highlights
New Generative AI from Anthropic Claude
Exploit the power of the latest Generative AI from Anthropic. Ondox works as a hyper-intelligent member of your document processing teams, in the mailroom and downstream, by applying the latest Claude models to process documents faster.
Ondox customers can now choose GenAI from Anthropic Claude or OpenAI GPT to bring the full power of the market-leading Large Language Models (LLMs) to mail and document processing.
Save time in mail processing, understand document content faster, and make smarter business decisions sooner.
Ask AI Chat Interface
Generative AI just got even easier to use. Immediately available on screen when Ondox users are viewing a document, the AskAI icon initiates a natural language chat dialogue with GenAI in a single click.
Choose one of the pre-built prompts that automatically appear at top of that dialogue, or ask any question you want. GenAI answers in real-time. It’s that simple.
Dynamic & Cost-Efficient GenAI Prompts
Ease constraints on GenAI usage without losing control of GenAI costs at your Company. The Ondox Dynamic Prompt feature allows administrators to send ad-hoc/dynamic queries to a low-cost GenAI model. At the same time, pre-built/static prompts can be directed to GenAI models that especially suit a high-value use case and are more expensive to use.
Bulk Processing Efficiency for Mailroom Operations
Help mailroom operations ensure mail flows faster and more efficiently into and through the organization with Ondox’s new bulk ingestion, triage and review functions. Ingest mail rapidly in bulk without pre-processing. Efficiently triage that mail to the right team or person, for example bulk-sending all invoices to Finance in one triage action. Review and re-route mail that exceeds SLA or has been marked “Not For Me” by its original recipient. Remove latency and delay in document-intensive businesses, with these additional Ondox features that keep mail flowing fast!
Trigger Process Automation Based on Document State
Increase workflow velocity by integrating document processing and business process automation in real-time. When a document state changes in Ondox (e.g the document is “New”, or the document is “Forwarded” or “Deleted”), Ondox dispatches a message via service bus for another application to pick up and process.
Ondox connects workflows in CRM, ERP, HR, Finance and other systems to document processing in a new way, accelerating workflows throughout your business.
Revolutionize your Mailroom with AI
Ondox is AI-driven digital mailroom software that accelerates the distribution and processing of incoming documents. Contact us to learn more and book a free demonstration.
New to Digital Mailrooms?
Get up to speed fast with our helpful Insight on ‘What is a Digital Mailroom?’, or contact us for an initial exploratory conversation.
