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New Ondox Digital Mailroom Service Tiers

Find the Right Service Tier for Your Organization: From Rapid Deployment to Enterprise-Wide Digital Transformation

For many businesses, the mailroom remains the last frontier of digital transformation. Despite advances in automation, handling physical mail and critical business documents is still a time-consuming, labor-intensive process. Lost invoices, delayed claims, and inefficient workflows cost organizations time and money every day.

We believe that digital transformation starts in the mailroom. That’s why we’ve built an AI-powered and cloud-based digital mailroom solution that helps businesses process incoming documents faster, with greater accuracy, and at a lower cost. Now, we’ve made it even easier to get started—with four service tiers tailored to meet different business needs.

Why an Ondox Digital Mailroom Solution?

A digital mailroom automates the receipt, labelling, and routing of incoming business documents, ensuring that critical information reaches the right teams instantly—whether it’s an insurance claim, legal contract, or customer correspondence. With AI-driven automation, businesses can eliminate paper handling, speed up decision-making, and reduce processing costs.

However, many companies struggle to find a digital mailroom solution that matches their needs—some are too complex and costly, while others don’t offer enough automation. That’s where Ondox comes in.

Four Service Tiers, One Goal: The Right Digital Mailroom for Your Business

With our new digital mailroom service tiers, businesses can now choose the right level of automation, scalability, and integration to match their operational goals. Whether you need a simple, ready-to-go solution or a fully customizable enterprise deployment, Ondox has you covered.

Foundation: Kickstart your digital mailroom in just 5 days.

Ideal for businesses beginning their digital journey, Foundation offers a pre-designed, AI-powered digital mailroom that automates mail intake and processing. Fast to deploy and easy to use, it’s the perfect solution for companies looking to modernize their mail operations with minimal setup.

Department: Elevate your digital mailroom with more automation and integrations.

Go live in just 10 days with enhanced document labelling and automation powered by Generative AI. Store documents digitally for 90 days, export directly to SharePoint, and streamline your department’s workflows with advanced processing capabilities.

Business: Transform mailroom operations into a seamless part of your business processes.

Designed for organizations that need to extract business-critical data from incoming documents, this tier automates data capture, integrates with internal systems, and accelerates decision-making. With a 30-day deployment timeline, you can achieve operational efficiencies without disrupting your current workflows.

Enterprise: Scale and customize your digital mailroom to fit enterprise-wide transformation goals.

For large-scale, document-intensive operations, the Enterprise tier offers full customization, letting you choose your technical deployment architecture, align mailroom operations with broader business strategies, and optimize for efficiency at scale.

Service Tiers: AI-Powered, Business-Ready, and Built for Scale

“Ondox digital mailrooms use AI to reduce cost and effort of mailroom operations and drive digital transformation in document-intensive organizations. There’s an Ondox service tier that suits your needs, whether kickstarting your mailroom automation or driving enterprise digital transformation at scale. Get your Ondox mailroom service live within days! Let’s schedule a call.”
— Anthony Murphy, CEO

No matter where your business stands in its digital transformation journey, there’s an Ondox plan to help you move forward. Discover more details about what each Ondox service tier delivers on our digital mailroom pricing here.

Contact us today and discuss the digital mailroom that suits your business.

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FAQs

Ondox is priced based on the volume of documents processed per annum and the number of people who use the system (aka “users”). Prices vary by tier (Foundation, Department, Business, Enterprise). Additional volume and users can be purchased in each tier. Each tier includes the document volume, users and capabilities listed above.

Yes. Information security is a priority for us and Ondox keeps all our customers’ documents and data segregated, safe, and secure. Our customers include some of the most security-conscious organizations on the planet.

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