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Ondox Digital Mailroom Management. Join the AI revolution today.

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1m+ People using Ondox
100m+ Documents processed
98% Customer retention

Trusted by Leading Organizations

Ondox Overcomes the Challenges of Mailroom Management

Ondox digital mailroom solutions empower leaders, managers and their mailroom teams with new levels of automation, accessibility, transparency, performance, security, and manageability.


Organizations use Ondox digital mailroom to transform mailroom management, accelerate business processes, respond faster to customers, increase productivity, cut costs, and achieve green goals.

Expedite all customer-related business processes by accurately and efficiently digitizing, routing, and distributing incoming mail to the teams and individuals who need it. Use Ondox for intra-office mail too, so mail moves faster and more securely into and throughout the organisation. Enable your people with quick access to vital documents so they can respond more promptly to customer needs in business processes driven by inbound documents, including customer onboarding, financial administration, claims, incident management, service provision, case management, and more.

Reduce time spent sorting and routing incoming documents, whether it’s physical mail, email attachments, portal uploads or inbound faxes. Eliminate errors caused by manual mail handling and simplify quick action by mailroom teams in response to rescan, re-route, hold for pick up, and other requests from mail recipients. Enable mail recipients to rapidly process all inbound documents with simple-to-use, prebuilt productivity tools. Empower your workforce and transform its capacity to process documents. Fast-track mail processing and liberate team time for additional high-value tasks.

Reduce manual labour, decrease document storage requirements, minimize physical document transportation, cut paper, and lower costs. By standardizing and automating mailroom operations and streamlining the distribution and processing of all incoming documents, the Ondox digital mailroom solution lowers costs of operation across the whole enterprise, not only in the mailroom.
Replace error-prone and unsafe paper-based and email-based document processing with secure digital mail flows. Provide access only to authorized people and prevent accidental or fraudulent distribution to anyone else. Replace risky scan-to-email and forward-by-email practices with safe and efficient communication in a controlled environment. Reduce the risk of financial and reputational loss with a digital mailroom solution developed with ISO discipline and deliverable in compliance to SOC2 and other standards.
Ondox digital mailroom solutions support eco-friendly practices by reducing paper consumption and carbon footprint. Ondox radically reduces paper flow, enables paper shredding to be done sooner, and helps reduce the energy impact of paper storage and transportation. But it’s not all about paper. By delivering documents digitally to anyone who needs them, wherever they are, Ondox helps reduce the carbon footprint of commuters newly enabled for remote working.
Respond Faster to Customers
Increase Team Productivity
Cut Costs of Operation
Ensure Security and Compliance
Meet Sustainability Goals

Why Ondox?

Ondox digital mailroom applies AI to accelerate the distribution and processing of incoming documents.

Ondox transforms your whole company, not just your mailroom. It delivers speed, simplicity, security, and scalability that traditional mailroom operations and other digital mailroom solutions cannot provide.

Customer Success

For inbound paper mail and email attachments, Ondox automates document processing and provides digital access to all our teams. That digital transformation helps us respond faster to customers and cut time and cost from operations

– VP Digital Services

Insurance Leader

The Ondox digital mailroom solution has helped us drive digital transformation across the supply chain.

– IT Director

Transportation Leader

Ondox has delivered digital transformation to our customer interactions, across multiple use cases and business units.

– VP Transformation

Global Asset Manager

For our highly distributed office network and our large workforce of hybrid and at-home workers, Ondox is an invaluable mail processing and distribution solution.

– Director of Facilities and Operations

Telco Leader

Inbound paper-based documents used to slow down the work of many of our teams. Now the Ondox digital mailroom gets documents faster to case team members and we can serve constituents better.

– Director of Social Programs

Government Agency

The team behind Ondox worked as an extension of our team from the outset. Their agility, product knowledge, and professional approach were instrumental in achieving our goals.

– BPO Client Transformation Executive

SPS Global

Our traditional mailroom simply could not meet the needs of our increasingly remote or hybrid teams. Ondox solved that problem and transformed our mailroom operations.

– Facilities Manager

Financial Services Leader  

Digital Transformation Starts in the Mailroom

Ondox helps mailroom leaders drive digital transformation across the enterprise while streamlining mailroom operations, significantly reducing costs, and enhancing productivity of mailroom teams.

Contact us today to transform your entire organization, not just your mailroom.

Choose your Deployment

Ondox digital mailroom solutions are available in a choice of deployment settings created to meet different business and IT priorities. Contact us to discuss your needs and preferences.


Deploy Ondox in your infrastructure of choice. Maintain full control and responsibility for infrastructure and policy.


Access the benefits of Ondox without investing in infrastructure ownership and maintenance.

Software as a Service

Access the benefits of Ondox in a secure and segregated infrastructure shared with other Ondox customers.

BPO Partner

Outsource your mailroom operations to a BPO partner whose service incorporates Ondox digital mailroom software.