Why Digital Mailroom?

HR teams receive large volumes of employee documents, onboarding paperwork, requests and correspondence through multiple channels.

Ondox Digital Mailroom automates document intake, routing and management, helping HR teams improve efficiency, maintain compliance and support distributed workforces.

Reduce onboarding delays

Improve document security

Increase productivity of distributed teams

Strengthen compliance and governance

Reduce manual document handling

Control document intake, distribution and visibility

Automatically route employee documents

Capture and route onboarding forms, employee requests, policy acknowledgements and HR correspondence automatically to the correct HR teams and workflows. Reduce delays and ensure documents reach the right people quickly.

Improve document visibility and tracking

Track document status, ownership and progress throughout the employee lifecycle. Give HR teams greater visibility into document workflows while maintaining control and accountability.

Accelerate onboarding and employee processes

Simplify document review, approval and distribution

Digitize employee documents and provide HR teams with secure access to review, approve and distribute information quickly. Eliminate manual paper handling and improve the speed of HR operations.

Improve onboarding efficiency

Organize employee documents, forms and tasks within a centralized digital workspace. Ensure onboarding processes remain consistent, visible and efficient while reducing administrative effort.

Support secure HR operations for distributed teams

Enable secure access to HR documents

Provide authorized HR personnel with secure access to employee documents from any location. Support collaboration across HR teams while maintaining governance and control.

Protect confidential employee information

Replace insecure paper-based and email-driven document distribution with secure digital workflows. Control access to sensitive employee information and reduce the risk of unauthorized disclosure or data breaches.

What Our Customers Say

When documents arrive in the mailroom or in our email inbox, Ondox automatically routes them quickly to the right people. It saves us time and nothing falls through the cracks.

— HR Director

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Case Study

Global Insurer

Leading global multi-line insurer providing property & casualty and life insurance products and services…

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The Ondox digital mailroom solution has helped us drive digital transformation across the supply chain.

— IT Director, Transportation Leader

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Case Study

Logistics Leader

One of the world’s largest independent bottlers serving over 50 leading brands.

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Ondox has delivered digital transformation to our customer interactions, across multiple use cases and business units.

— Transformation, Global Asset Manager

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Case Study

Reinsurance Leader

From 60+ offices worldwide this global reinsurer’s team of 3,000+ employees provide expertise in…

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For our highly distributed office network and our large workforce of hybrid and at-home workers, Ondox is an invaluable mail processing and distribution solution.

— Director of Facilities and Operations, Telco Leader

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Case Study

Telecoms Leader

This telecoms industry leader provides voice, data and video services and solutions through a…

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Inbound paper-based documents used to slow down the work of many of our teams. Now the Ondox digital mailroom gets documents faster to case team members and we can serve constituents better.

— Director of Social Programs, Government Agency

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Case Study

Multi-line insurer

Operating in multiple countries this multi-line insurer processes high volumes of personal, business, and…

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The team behind Ondox worked as an extension of our team from the outset. Their agility, product knowledge, and professional approach were instrumental in achieving our goals.

— BPO Client Transformation Executive, SPS Global

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Case Study

SPS Global

SPS is one of the world’s leading technology-driven business transformation companies. It provides business…

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Our traditional mailroom simply could not meet the needs of our increasingly remote or hybrid teams. Ondox solved that problem and transformed our mailroom operations.

— Facilities Manager, Financial Services Leader

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Case Study

Online Retailer

Online Retailer operating globally as a marketplace for third-party and proprietary products.

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FAQs

A digital mailroom captures, digitizes and routes employee documents automatically, helping HR teams reduce manual administration, improve onboarding and maintain compliance.

A digital mailroom can manage onboarding forms, employee correspondence, policy acknowledgements, HR requests, compliance documents and other workforce-related records.