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Discover the latest trends in digital mailroom technology and best practices.

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Featured Insight

7 Secrets of Digital Mailroom Success

Digitizing inbound documents transforms your whole company – not just your mailroom. The pandemic-driven shift to remote working has forced organizations to rethink their digital mailroom and all business processes that rely on inbound documents. Simply put, the race is on to transform physical, paper-based mail capture and routing. What’s needed? A digital operation that delivers inbound mail securely, quickly, and in digital format to the right people, no matter where they are. We’ve helped multiple customers meet this urgent digitization ...

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Anthropic Claude 3.5 Sonnet vs. OpenAI’s ChatGPT-4: Which AI Assistant Reigns Supreme?

Artificial Intelligence (AI) has dramatically reshaped how businesses and individuals manage tasks—from content creation and data processing to coding and decision-making. At the forefront of this AI evolution are two models: Claude 3.5 Sonnet by Anthropic and ChatGPT-4 by OpenAI. These Large Language Models (LLMs) have quickly become essential tools in various industries, but how do they compare? Which one is better suited for your needs? In this post, we'll explore the key differences between Claude 3.5 Sonnet and ChatGPT-4 ...

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AP Inbox: Transforming your AP Processing

AP departments need a better way of processing incoming requests and documents from suppliers. Incoming supplier emails must be understood and appropriately processed – a seemingly simple but in fact complex task. In most organizations that task is too labor-intensive, too time-consuming, too error-prone, and too expensive, and it can be frustrating for suppliers. An AP Inbox solution automates the processing of incoming supplier emails and radically improves financial management and supplier communications. What is an AP Inbox? An AP ...

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Claims Processing in the Digital Era: What’s Next?

The insurance industry is in the midst of a radical shift. As customers embrace digital channels and technologies in their everyday lives, they bring with them heightened expectations of what claims processing should look like. Customers expect a seamless claims process, with efficient resolutions and clear communication throughout. When these expectations are not met and the customer has a bad claims experience, insurer costs surge. As a result, claims handling could be considered the most important and volatile interaction between ...

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Cloud Document Processing Is it Safe?

If you want to clear a room just start talking about Information Security, or ‘InfoSec’ to the initiated. Non-technical people want to run for the hills and technical teams envisage protracted discussions of arcane detail when Information Security is on the agenda. Ask the same room to discuss cloud document processing, and the urge to flee reaches new heights. Nonetheless, a lot of people will remain in the room: the Chief Information Security Officer, the CIO, the Head of Compliance, ...

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Finding your Digital Mailroom Solution

Digital mailroom projects offer a quick and simple solution for companies who want to adapt to hybrid working practices. These projects also accelerate the digital transformation and innovative potential of an organization. But what is a digital mailroom, actually? And how do you find a digital mailroom solution that best suits your organization? What is a Digital Mailroom? Digital mailrooms accelerate the flow and processing of incoming documents to your organization. Those inbound documents can include invoices, claim forms, proofs ...

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