Insights

Discover the latest trends in technology and best practices.

Can't find what you're looking for below? Ask us in our live chat

Featured Insight

7 Secrets of Digital Mailroom Success

Digitizing inbound documents transforms your whole company – not just your mailroom. The pandemic-driven shift to remote working has forced organizations to rethink their digital mailroom and all business processes that rely on inbound documents. Simply put, the race is on to transform physical, paper-based mail capture and routing. What’s needed? A digital operation that delivers inbound mail securely, quickly, and in digital format to the right people, no matter where they are. We’ve helped multiple customers meet this urgent digitization ...

Read Insight

Featured Insight

Beyond the Scan: BPOs Unlock Greater Value from Digitized Documents

Today’s scanning and mailroom workflows have laid the foundation for digital transformation. But to meet growing client expectations and deliver higher-value services, BPOs need solutions that go beyond basic digitization. The Shift That Convinced BPOs BPOs evolving toward automated document processing is no longer just a cost-saver — it’s a growth driver. With AI-driven intelligent processing, BPOs can turn scanned, digitized documents into structured, actionable data. This shift reduces manual effort, cuts operational costs, and boosts turnaround times. Traditional Scanning ...

Read Insight

Featured Insight

Claims Processing in the Digital Era: What’s Next?

The insurance industry is in the midst of a radical shift. As customers embrace digital channels and technologies in their everyday lives, they bring with them heightened expectations of what claims processing should look like. Customers expect a seamless claims process, with efficient resolutions and clear communication throughout. When these expectations are not met and the customer has a bad claims experience, insurer costs surge. As a result, claims handling could be considered the most important and volatile interaction between ...

Read Insight

Featured Insight

Cloud Document Processing Is it Safe?

If you want to clear a room just start talking about Information Security, or ‘InfoSec’ to the initiated. Non-technical people want to run for the hills and technical teams envisage protracted discussions of arcane detail when Information Security is on the agenda. Ask the same room to discuss cloud document processing, and the urge to flee reaches new heights. Nonetheless, a lot of people will remain in the room: the Chief Information Security Officer, the CIO, the Head of Compliance, ...

Read Insight

Featured Insight

Digital Mailroom Software: What to Look For

With so many options available, choosing the right digital mailroom software can be a daunting task. Each solution offers a variety of features and functions, making it challenging to determine which one aligns best with your organization’s goals and needs. Whether aiming to streamline workflows, reduce paper usage, or improve document processing efficiency, understanding the key features to look for is essential. Exploring the most important capabilities and functions to consider when selecting digital mailroom software will help you make ...

Read Insight

Featured Insight

Finding your Digital Mailroom Solution

Digital mailroom projects offer a quick and simple solution for companies who want to adapt to hybrid working practices. These projects also accelerate the digital transformation and innovative potential of an organization. But what is a digital mailroom, actually? And how do you find a digital mailroom solution that best suits your organization? What is a Digital Mailroom? Digital mailrooms accelerate the flow and processing of incoming documents to your organization. Those inbound documents can include invoices, claim forms, proofs ...

Read Insight