Insights

Discover the latest trends in digital mailroom technology and best practices.

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Featured Insight

Beyond the Scan: How BPOs Can Unlock Greater Value from Digitized Documents

Today’s scanning and mailroom workflows have laid the foundation for digital transformation. But to meet growing client expectations and deliver higher-value services, BPOs need solutions that go beyond basic digitization—solutions that turn static data into actionable intelligence. Traditional scanning systems create hidden inefficiencies that slow down your organization's operations and limit the value that you are offering your customers. Before exploring the solution to these issues, it is important to take a closer look at where these processes are holding ...

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Digital Mailroom Software: What to Look For

With so many options available, choosing the right digital mailroom software can be a daunting task. Each solution offers a variety of features and functions, making it challenging to determine which one aligns best with your organization’s goals and needs. Whether aiming to streamline workflows, reduce paper usage, or improve document processing efficiency, understanding the key features to look for is essential. Exploring the most important capabilities and functions to consider when selecting digital mailroom software will help you make ...

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How to Reduce Paper Usage in Your Organization

Sustainability is now a key consideration for businesses looking to operate responsibly and efficiently. With increasing regulations, stakeholder expectations, and consumer demand for environmentally responsible practices, organizations must take meaningful steps to reduce their environmental impact. One of the simplest yet most effective ways to advance sustainability efforts is by cutting down on paper usage. The environmental impact of excessive paper usage is profound. Producing one ton of paper requires approximately 17 trees and consumes about 30,000 liters of water ...

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IDP Solutions: Everything You Need to Know to Enhance Business Efficiency

In today’s fast-paced digital world, organizations are constantly seeking ways to streamline their operations, reduce manual work, and improve accuracy. One of the most effective ways to achieve this is an Intelligent Document Processing (IDP) solution. IDP leverages Artificial Intelligence (AI), Machine Learning (ML), and Natural Language Processing (NLP) to extract, classify, and process data from unstructured documents. Whether it is managing invoices, contracts, or customer documents, implementing an IDP solution can significantly improve overall business processes. What are IDP Solutions? ...

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Insurance Solutions for a Modern World

In today's insurance industry , digital transformation is no longer a future goal—it's an urgent necessity. Rising policyholder expectations, growing volumes of inbound documents, and tighter compliance demands are driving insurers to rethink their operations. Traditional insurance solutions, reliant on manual document handling and legacy systems, simply can't keep up. Enter the AI-driven digital mailroom. Digital mailroom solutions aren’t just about scanning paper. They’re about creating a seamless, automated pipeline that captures all incoming information and turns it into structured, ...

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Ondox 5.4 Release Announcement

Ondox 5.4 introduces AI Agents that automate previously manual knowledge worker tasks and cut further time and cost from document processing operations in mailroom operations. Ondox, the #1 digital mailroom solution, transforms the enterprise, not just the mailroom, with AI document processing. Ondox 5.4 Release Highlights Automate More Work with AI Agents AI Agents are more than digital assistants – they can automate entire tasks from start to finish. Ondox AI Agents automate document processing work to streamline mailroom operations ...

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