Automate Document Routing with AI

Route and distribute any incoming document

Route any document from any intake channel

Route documents received as paper, email attachments, portal uploads, or smartphone submissions.

Deliver instantly to team members for ease and speed of access.

Apply AI to route automatically

Use AI to achieve smart routing without human intervention of documents submitted by claimants, applicants, customers or partners.

As documents arrive, automatically route based on individual names, team names, document types. If AI struggles to route confidently, use Ondox Review for fast manual routing.

Avoid the risks of uncontrolled document distribution

Stop distribution over email!

Email is a constant target of cyber criminals. Avoid the risk of using email to transport documents through your organization!

Ondox is the antidote to email security risks. We deliver enterprise-grade document security from the moment documents arrive into your organization – even if they initially arrive to shared email inboxes.

Distribute only to permissioned teams

Expose incoming documents only to teams and individuals who need to see them, using Ondox secure distribution rules.

Manage permissions, cater for private and confidential documents, remove the risk of accidental or fraudulent document sharing.

Easy document access – anywhere, anytime

View any page, in seconds

Work faster, more efficiently, and more confidently when your work depends on reviewing document content.

Ondox makes it easy and quick to find, access, and examine any document, any page, any content.

Navigate documents with ease

Built-in tools make it easy to find what you need. Thumbnails allow fast work through multi-page documents.

Search, scroll, zoom – even rotate – to get the perspective you need. Save time and effort on every document-dependent task.

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Revolutionizing Document Workflows with Ondox 5.4

Ondox is constantly improving so our customers can achieve more. Ondox 5.4 introduces features that enhance efficiency and productivity. From AI document labelling and routing to AI agents, this release is packed with features designed to meet your organization’s needs.

Ondox 5.4 isn’t just about adding features—it’s about empowering your teams. Whether it’s simplifying document sharing, automating workflows, or creating tailored user experiences, Ondox 5.4 is built to help you succeed.

Take a closer look at how Ondox 5.4 can simplify your day-to-day operations and unlock new efficiencies today.

FAQs

Remote, hybrid, or in-office workers all access documents in Ondox in the same way, anywhere, anytime.

A standard internet browser is all you need. On a smartphone, a tablet, a laptop, or desktop computer, simply open you browser and navigate to the Ondox url (we recommend storing that as a favorite!). The look and feel of Ondox adapts to your device.

Ondox is a secure system so you will be allowed access if you have correct user ID and password credentials. Typically, your organization will have a Single Sign On system in place – so you won’t have to remember those credentials, you’ll simply get straight to your documents.

Our customers include large enterprises in regulated industries including financial services, healthcare, and government – so, we take security seriously.

Our data centers are certified with ISO 27001, Cyber Essentials, SOC 2, and other industry-recognized security standards. We implement multiple firewall layers, DDoS protection, and intrusion detection systems to prevent unauthorized access.

We utilize replication technologies to enhance availability and resilience, removing single points of failure. And we employ advanced threat detection, antivirus scanning, and endpoint protection to safeguard against malware and cyber threats. All customer data is encrypted using AES-256 and data in transit is encrypted using TLS 1.3 to ensure secure communication.