Applied AI for Document Processing

Automatic Document Understanding

Instant document labeling, data extraction, and insight – at scale

When documents arrive, Ondox immediately identifies what they are and what they mean. Using GPT, Claude, and other models, we apply AI to understand content and context in real time.

Classify any document, extract any data, understand content

From invoices and claims to contracts and applications, Ondox automatically recognizes document types, extracts key fields, and understands document meaning — ready for validation, routing, or downstream workflows.

“Ask AI” for Generative Insight on Demand

A faster way to interrogate your documents

Our unique “Ask AI” feature lets your teams engage with documents conversationally — turning complex content into actionable insight in seconds.

Summarize and assess instantly

Whether it’s summarizing a 20-page policy, extracting a clause, or evaluating tone in a customer email — your team members get the insight they need, without digging or delays.

LLM Flexibility and Control

Use the AI model that works for your organization

You choose how AI is applied across your organization. Deploy the model that fits your risk profile and industry – from OpenAI’s GPT to Anthropic’s Claude and more.

Fine-tune behaviour to your needs

Create and maintain GenAI prompts that understand document content, just like a human team member would but faster and at scale. Manage the response behaviour of your chosen LLM to match your workflows by adjusting performance variables, including model version, temperature, and token limits.

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Operations Slowed Down by Paper?

Outdated document workflows are costing your business time, money, and compliance risk.

Download our free guide Beyond Paper: The Director’s Guide to AI Document Processing to discover how to eliminate paper-based processes with AI—step by step.

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FAQs

Security is built into every layer of our AI implementation. Documents are encrypted in transit and at rest, and all AI interactions occur within a secure, monitored environment.

Access controls, audit logs, and model usage tracking ensure full visibility and compliance. For sensitive industries, Ondox supports region-specific deployments and AI governance aligned with enterprise operations and IT standards.

“Ask AI” is a Generative AI tool within Ondox that lets your team interact with documents using natural language — no technical skills required.

Instead of searching manually through long documents, users can ask questions such as “What’s the key risk in this contract?” or “Summarize the attached claim.” Ondox dramatically speeds up decision-making by surfacing the right insights instantly.