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AI Document Processing for Shared Services

AI Document Processing for Shared Services

Drive digital transformation of your organization’s SSC with AI-driven document processing services.

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Why AI Document Processing?

Enable digital transformation of all SSC business processes by enabling AI document processing of all inbound documents.

Transform manual document handling, sorting, distribution, and storage into a fast, accurate, and efficient multi-channel solution that powers SSC efficiency.

Standardize and automate mail processing

Standardize and automate mail processing

Reduce cost and errors

Reduce cost and errors

Cut paper and meet green goals

Cut paper and meet green goals

Deploy once, serve multiple processes

Deploy once, serve multiple processes

Create scalable and resilient operations

Create scalable and resilient operations

Deliver AI-driven, cloud based document processing services across the enterprise

Deploy once, serve multiple business units

Leverage multi-tenant cloud software to serve multiple departments and processes. Onboard new departments and processes in <5 days with onboarding automation that fast-tracks SSC go-lives.

Support consolidated or distributed operations

Allow consolidation of physical mailrooms, shared email inboxes, and hybrid operations that encompass multiple mailrooms or document processing approaches. Whatever your physical infrastructure, unify processing in a single, integrated digital environment.

Optimize document intake operations, cost effectively

Automate document processing

Digitize physical documents and automate sorting, indexing, distribution, storage, and document lifecycle management.

Encompass shared email inboxes, corporate portals, and other channels of document ingestion – for comprehensive multi-channel document intake and processing that saves time, effort, and resources.

Reduce costs and manual effort

Reduce physical infrastructure and storage costs. Minimize human involvement by applying AI and workflow automation to everyday document processing.

Accelerate business processing

Support in-office, remote and hybrid teams

Securely deliver incoming documents to any permissioned team member, anywhere. Process documents from any channel – paper mail, email, mobile device submissions, or portal uploads.

Automate the entire enterprise

Deliver digitized documents to drive automation of any business process. Digitize and route all inbound business forms, documents, correspondence, and even return mail.

What Our Customers Say

Digital mailroom services enable standardization and efficiency of processing in our SSC. The transparency into mailroom operations is a real bonus.
VP Digital Transformation, Global Financial Services
For inbound paper mail and email attachments, Ondox automates document processing and provides digital access to all our teams. That digital transformation helps us respond faster to customers and cut time and cost from operations.
VP Digital Services, Insurance Leader
The Ondox document processing solution has helped us drive digital transformation across the supply chain.
IT Director, Transportation Leader
Ondox has delivered digital transformation to our customer interactions, across multiple use cases and business units.
Transformation, Global Asset Manager
For our highly distributed office network and our large workforce of hybrid and at-home workers, Ondox is an invaluable mail processing and distribution solution.
Director of Facilities and Operations, Telco Leader
Inbound paper-based documents used to slow down the work of many of our teams. Now the Ondox digital mailroom gets documents faster to case team members and we can serve constituents better.
Director of Social Programs, Government Agency
The team behind Ondox worked as an extension of our team from the outset. Their agility, product knowledge, and professional approach were instrumental in achieving our goals.
BPO Client Transformation Executive, SPS Global

FAQs

Ondox AI document processing software automates the intake, distribution, processing, and management of documents, radically reducing human effort.
Physical storage requirements can be significantly reduced by leveraging secure digital storage options. And automated document workflows remove latency from operations and downstream business processing.

Most organizations choose to deploy in the multi-tenanted Ondox Cloud. Why? It’s secure, has a low TCO for you, and enables you to digitally transform quickly and get your customers live in days. And it means you and your customers are up-to-speed with the latest Ondox innovations without delay.

Other deployment options are available. But really, do you want to assume the burden of other deployment options when a proven and fully managed cloud solution is available? Let’s talk.

Ondox
How does Ondox transform Shared Service Center operations? What deployment options does Ondox support for Shared Service Centers?

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