Automate your accounts payable inbox

Automatically capture, understand, and route AP emails, invoices, and supplier queries — reducing manual triage from the start and improving processing speed.

Your AP inbox is overloaded — and so is your team.

Accounts payable teams now manage a constant stream of emails, documents, and supplier queries — not just invoices.

Emails arrive with multiple attachments, missing information, and duplicate submissions, while non-AP requests continue to flood the inbox – from contracts and complaints to internal requests. As a result, processing becomes slower and more complex.

Countless invoices, credit notes, payment queries, statements, and misrouted emails, the inbox quickly becomes a bottleneck — with teams spending up to 95% of their time reading, understanding, and triaging emails.

A typical AP inbox today

High volume. Manual. Constantly complex.

Every email must be understood, checked, and routed before any real work can begin, creating a process that is slow, difficult to scale, and increasingly costly.

Control the chaos of your AP Inbox.

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A smarter approach to accounts payable automation

Turn your AP inbox into an intelligent intake process.

Most AP solutions focus on processing after data is captured. Ondox solves the problem earlier — at the inbox.

The Intake Agent for AP understands incoming emails and routes work automatically, turning unstructured emails into clear, structured actions.

This isn’t end-to-end AP automation — it’s the layer that makes the rest of your process work better.

What this delivers

Emails understood instantly
Invoices processed automatically
Queries responded to in real time
Duplicate submissions identified early
Non-AP emails routed to the correct teams
Only true exceptions reach your team
Full visibility and control over every decision

See how the Intake Agent works in practice.

See how it works

The business value of AP automation

Reduce manual workload and improve efficiency
Automates email handling, reducing operational effort and freeing up AP teams to focus on higher-value work.

Accelerate invoice processing and response times
Invoices are processed faster and supplier queries handled instantly — improving turnaround times and reducing delays.

Improve accuracy and reduce risk
Reduces errors, duplicate processing, and lost documents by removing repetitive manual tasks.

Full visibility & audit trail
Every action is logged and visible, with clear reasoning for how emails are classified and routed.

Enhance supplier experience
Faster, more consistent responses reduce follow-ups and improve communication.

How the Intake Agent for AP transforms your inbox

Every incoming email is processed in real time.

The agent understands what each email contains and what needs to happen next — automatically handling invoices, queries, and non-AP requests.

Duplicate invoices are flagged early, queries are handled instantly, and emails are routed to the right teams. The result is a streamlined intake process where only exceptions require human involvement.

**Every email transformed into structured action**

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Fast to deploy. Built to fit your existing AP process

Works with your existing email and finance systems — including Gmail, Outlook, SAP, Oracle, and other leading ERP platforms.

No disruption. No replacement. Just improved intake from the start.

Deploy quickly, start with oversight, and scale to autonomous processing as confidence grows — all while staying in control.

Ready to take control of your AP inbox?

Contact us today and experience the Ondox Intake Agent.

Turn manual AP inbox processing into a streamlined, intelligent automation workflow.

No disruption to your current systems
Configured to your workflows
Start with oversight, scale at your own pace

Request a Demo- then go live in days!

Request an Intake Agent Demo

FAQs

Oversight mode allows your team to review and approve the Intake Agent’s actions before they are completed.

Instead of fully automating every step, the agent identifies, classifies, and prepares each email, then presents the outcome for human review. This gives you full visibility into how decisions are made — including how emails are routed, how documents are processed, and how responses are generated.

It’s designed to help you introduce automation in a controlled and gradual way. You can start with oversight to build confidence and trust in the agent, then move to fully autonomous processing as your team becomes more comfortable.

No — the Intake Agent for AP is not an end-to-end AP solution.

It focuses specifically on the intake stage — managing everything that comes into your AP inbox, including invoices, supplier queries, and non-AP emails. It understands, classifies, and prepares incoming information so it can be processed correctly downstream.

By solving the most manual and error-prone part of accounts payable — the inbox — it improves the performance of your existing systems without replacing them.