About Ondox | Digital Mailroom & Intake Automation Specialists

Who We Are

Ondox specializes in Digital Mailroom solutions that help organizations automate the capture, routing, management, and processing of inbound documents with secure, automated workflows.

Our solutions combine artificial intelligence, workflow automation, and document understanding capabilities to help organizations improve efficiency, increase visibility, and accelerate digital transformation while remaining in control of their workflow.

We don’t just process documents — we help organizations turn inbound documents into immediate business action.

Digital Transformation Starts at the Front Door

For many organizations, inbound document handling remains one of the last major manual processes.

Documents arrive from multiple channels including email, post, portals, and digital submissions. They are often routed manually, processed inconsistently, and lack visibility throughout the organization.

Ondox focuses on this critical front door of the business, helping organizations create a modern Digital Mailroom that improves how inbound documents are received, distributed, and managed across operations.

Mission

Transform business velocity. Turn documents into action, instantly.

Vision

A world where inbound documents move seamlessly through every organization.

Why Organizations Choose Ondox

1M+

People using Ondox

100M+

Documents processed

98%

Customer retention

Digital Mailroom Specialists

We focus on helping organizations modernize how inbound documents are received, distributed, and managed.

Built on Automation Expertise

Our team brings decades of experience across document automation, workflow automation, and Digital Mailroom transformation.

Focused on Business Outcomes

We help organizations improve efficiency, increase visibility, reduce manual effort, and accelerate digital transformation.

Trusted by Organizations Worldwide

Customers across financial services, insurance, government, logistics, and outsourcing rely on Ondox to support business-critical operations.

Our Values

Be Brilliant

We set high standards in everything we do – delivering quality, working hard, and taking pride in the results.

Trailblaze

We embrace curiosity and innovation, using AI and automation to push boundaries and find better ways forward.

Lead Success

We lead the charge so our customers, partners, and colleagues can share in the success we create together.

Have Fun

We believe work should be rewarding and enjoyable, celebrating wins, supporting each other, and finding joy in what we do.

Our Team

Ondox is built by a team of automation specialists, engineers, and solution experts with decades of experience in Digital Mailroom, workflow automation, and enterprise systems.

We combine technical expertise with real-world delivery experience to help organizations implement solutions that deliver measurable results.

Brendan McNabb

Chief Revenue Officer

Anthony Murphy

Chief Executive Officer

Derek Crawford

Chief Technology Officer

Dermot McCauley

Chief Strategy Officer

Padraig Canavan

Board Advisor

Security, trust, and compliance are fundamental to everything we do.

Ondox solutions are designed to help organizations protect sensitive information, maintain regulatory compliance, and provide complete visibility into document handling and workflow activity.

Our platform includes enterprise-grade security controls, permissions management, auditability, and governance capabilities.

ISO 27001 Certified

Developed and operated in accordance with internationally recognized information security standards.

Cyber Essentials Certified

Protected against common cyber threats through government-backed security controls.

SOC 2 Type II Compliant

Providing assurance of strong operational controls across security, availability, confidentiality, and privacy.

Built on Decades of Automation Experience

The Ondox team brings decades of experience helping organizations modernize document-intensive business processes.

From Digital Mailroom transformation and intake automation to case management and workflow automation, we combine deep technical expertise with practical delivery experience.

Today, organizations around the world rely on Ondox to improve how inbound documents are received, managed, and acted upon, helping teams work more efficiently while supporting wider digital transformation initiatives.

As customer requirements evolve, Ondox continues to innovate, delivering secure, scalable, and intelligent solutions that help organizations streamline operations and achieve measurable business outcomes.