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AI Document Processing
Services & Support

Discover our comprehensive services and dedicated support for your document processing needs

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Achieve the Potential of
AI Document Processing

Extend your Ondox solution using the comprehensive customer success services we offer. Harness the full potential of Large Language Models and other AI to supercharge your document processing capability.

Our customer success team of experts provides personalized consultation, system integration, and staff training tailored to your unique needs.

Team members bring deep expertise in Intelligent Document Processing (IDP), Workflow and Business Process Automation (BPA) and the practical application of AI.

Whether it’s configuring your system, optimizing document flows, or applying Large Language Models in practice, our services are your key to unlocking unparalleled productivity.

Why Choose the Ondox Team?

AI Smarts

Experience in practical exploitation of AI

Experience

Knowledge of what really works

Pragmatism

Striking the balance of ambition and need

Speed

Implementing results faster

Quality

Ensuring quality
of outcome

Unwavering Support for Your Success

Ondox Health services provide your organization with ongoing assistance, ensuring the seamless operation of your AI document processing solution.

From troubleshooting to updates and enhancements, the dedicated Ondox team can provide 24/7 support, ready to resolve issues, address concerns or simply answer questions you may have.

Count on us to be your reliable partner in maintaining the efficiency and security of your document processing platform, allowing you to focus on what truly matters.

Our Ondox Health Benefits For You

Resilience

Operations resistant to disruption

Calm

Peace of mind. You are in good hands

Optimized

Fully realized Ondox value

Up-to-Date

Managed modernization

Improving

Continual progress and gains

Discover Ondox

Ondox reads documents as a trained expert would—capturing meaning, timelines, and context to eliminate manual work and slow responses to customers.

With cutting-edge AI technology, the Ondox AI document processing platform streamlines document intake and processing, enhances security, and facilitates seamless hybrid work.

Customer Success

For inbound paper mail and email attachments, Ondox automates document processing and provides digital access to all our teams. That digital transformation helps us respond faster to customers and cut time and cost from operations.
— VP Digital Services, Insurance Leader
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The Ondox document processing solution has helped us drive digital transformation across the supply chain.
— IT Director, Transportation Leader
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Ondox has delivered digital transformation to our customer interactions, across multiple use cases and business units.
— Transformation, Global Asset Manager
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For our highly distributed office network and our large workforce of hybrid and at-home workers, Ondox is an invaluable mail processing and distribution solution.
— Director of Facilities and Operations, Telco Leader
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Inbound paper-based documents used to slow down the work of many of our teams. Now Ondox gets documents faster to case team members and we can serve constituents better.
— Director of Social Programs, Government Agency
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The team behind Ondox worked as an extension of our team from the outset. Their agility, product knowledge, and professional approach were instrumental in achieving our goals.
— BPO Client Transformation Executive, SPS Global
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Our traditional mailroom simply could not meet the needs of our increasingly remote or hybrid teams. Ondox solved that problem and transformed our mailroom operations.
— Facilities Manager, Financial Services Leader
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Got a question?

Talk to our experts in our live chat.

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